Contracted Services

The SITUATION

A second-generation owner had expanded into name-brand facilities nationwide. Privately, they admitted they were within weeks of bankruptcy. $84M revenue, $3M losses & $19M debt

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$19M

Debt paid off within a year. Bankruptcy avoided. Profit and cash flow improved dramatically

The Findings

Standard accounting masked the fact that the single biggest customer (70% of revenue) drove massive losses that only Profit Inc could expose.

key steps

Actions Taken

01

CEO gained clear understanding of all profit and loss drivers.

02

CEO gained the confidence to renegotiate the contract with their biggest client.

03

CEO succeeded in both raising prices and shortening payment terms.

“We were effectively paying our biggest customer for the privilege of serving them!”

Recommendations

Guide the Process and Solve Problems

A weekly, executive-level decision mechanism to guide the process and solve problems as they arise.